Many Still Unaware of Legal Rights in Spite of Availability of Information
Friday, October 23, 2009 7:35Despite efforts by the government and those in the legal industry to make legal information more readily available to those seeking help, industry experts report few people show a working knowledge of their legal rights according to recent surveys. When asked about the basics of a compensation claim, few of those surveyed proved able to properly define situations in which such a claim would be relevant and likely to be awarded by a judge. As a result, legal professionals are doubling their efforts to reach out to those who may not even realize they need the services of an attorney or that they have a valid case which would hold up in a court of law.
Rather than be discouraged by these findings, many firms are working to increase their presence both online and through well placed TV spots in which they are able to explain not only their services, but the situations in which those services would be useful or even necessary. Historically, attorneys have relied on phone directories as their primary means of reaching the public, but in this era of widespread internet use, many firms are working to create helpful websites containing information that can give those seeking legal advice an added edge in their decision making process. The legal professionals taking this approach are finding that consumers are often more open to their service after receiving some explanations free of charge. Many report feeling embarrassed to call law firms to ask basic questions so they turn to search engines in the hopes of finding information without the potential for humiliation.
